At WabaFunnels, we strive to provide the best services and tools to help your business succeed. Before subscribing, we encourage you to carefully review our features, pricing, and terms of use. This Refund Policy outlines our stance on refunds for the services and subscriptions provided by WabaFunnels.
1. No Refund Policy
As a SaaS (Software as a Service) and service-based platform, all payments made to WabaFunnels are non-refundable. This includes, but is not limited to:
- Subscription fees for any of our plans.
- One-time payments for add-ons or additional services.
- Payments for upgrades or downgrades.
2. Trial Period
To ensure our platform meets your needs, we may offer a free trial or limited-access plan for you to explore our features before committing to a paid subscription. We encourage you to utilize this trial period to evaluate the service.
3. Exceptions
Refunds may only be considered in the following cases:
- Duplicate payments: If a payment is accidentally made twice for the same subscription.
- Technical errors: If there is a proven technical issue on our end that prevents access to the service, and no resolution is provided within a reasonable timeframe.
All refund requests under these exceptions must be submitted within 7 days of the payment date. Once approved amount will be credited to your bank account within 7 business days.
Please note the Approval of refunds is at WabaFunnels’ sole discretion.
4. Disputes
If you encounter any issues with our services, we encourage you to contact our support team at support@wabafunnels.com. We are committed to addressing your concerns and resolving them promptly.
Please note that initiating a chargeback with your bank or payment provider without contacting us first may result in immediate suspension of your account and additional legal action.
5. Subscription Cancellation
You can cancel your subscription at any time. Once canceled, your account will remain active until the end of the current billing cycle, after which no further charges will be made. No prorated refunds or credits will be provided for unused periods of service.
6. Updates to This Policy
WabaFunnels reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed.
7. Contact Us
For any questions or concerns about this Refund Policy, please reach out to us:
- Email: support@wabafunnels.com
By using WabaFunnels, you agree to this Refund Policy. We appreciate your understanding and support as we continue to provide high-quality services to our customers.